Privacy Policy

Effective Date: June 10, 2024

Introduction

Welcome to Juna’s Kitchen. At Juna’s Kitchen, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you visit our website https://junaskitchen.com and use our services. We comply with the General Data Protection Regulation (GDPR) to ensure your data privacy.

1. Data Controller

Juna’s Kitchen
Address: B12-2, Payamanti, EKT Phase 1, Near Ruby hospital and behind hotel Vivanta
Email: [email protected]

2. Data Collection

We collect the following types of personal data:

  • Identity Data: Includes first name, last name, username, or similar identifier.
  • Contact Data: Includes email address, delivery address, and phone numbers.
  • Financial Data: Includes payment card details.
  • Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
  • Technical Data: Includes IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Includes information about how you use our website, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. Data Storage

We store your data securely on our servers located within the European Economic Area (EEA). We use industry-standard security measures to ensure the confidentiality and integrity of your personal data.

4. Data Usage

We use your data for the following purposes:

  • To Provide Our Services: Processing your orders and delivering our products to you.
  • To Manage Payments: Handling payments, fees, and charges.
  • To Communicate with You: Sending you updates about your orders, responding to your inquiries, and providing customer support.
  • To Improve Our Services: Analyzing data to enhance our website, products, and services.
  • To Send Marketing Communications: Sending promotional materials, newsletters, and other communications if you have opted-in to receive them.
  • To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.

5. Data Sharing

We may share your personal data with the following parties:

  • Service Providers: Third-party vendors who provide services such as payment processing, delivery services, and IT support. These parties are required to protect your data and use it only for the purposes specified by us.
  • Legal Authorities: If required by law or in response to valid requests by public authorities, such as law enforcement agencies.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure access protocols, and regular security audits.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to your personal data and obtain a copy.
  • Correction: You can request correction of any inaccurate or incomplete data.
  • Deletion: You can request deletion of your personal data under certain conditions.
  • Restriction: You can request restriction of processing your personal data under certain circumstances.
  • Objection: You can object to the processing of your personal data for direct marketing purposes.
  • Portability: You can request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

9. Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small data files stored on your device. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Juna’s Kitchen
Address: B12-2, Payamanti, EKT Phase 1, Near Ruby hospital and behind hotel Vivanta
Email: [email protected]

Thank you for trusting Juna’s Kitchen with your personal data. We are committed to protecting your privacy and ensuring the security of your personal information.